Affordable

Paperless

Proven

Trusted

Business

Solutions

       SUPPORT

 

 

             (082) 833 2341

 

 

info@a4dable.co.za

© 2005, A4dable Software. All Rights Reserved. All materials published on this Site (including but not limited to articles, photographs, images, illustrations, audio clips and video clips) are protected by copyrights which are owned and controlled by the party credited as the provider of the material. 

We will require some information to assist you in starting to use any of the A4dable Software systems.

 

PLEASE CLICK HERE TO COMPLETE THE REGISTRATION FORM

 

 

Normal Office Hours are Monday to Friday from 08H00 to 16H30, but we are always available to assist you with operational problems you may experience. Kindly see our Contacts page for after hours contact details.

 

 

 

We are experiencing more than average support requests to assist with computer hardware and software problems that are not related to our products. This causes frustration for us and our clients.

 

For your convenience we provide the following checklist to work through before you phone for support:

 

 

  • Ensure that you have downloaded and installed the latest version of our software and your operating system (Windows).

 

  • Check that electrical cables are all plugged in and in good condition.

 

  • Check that your network cables are not coiled or bunched together in any way.

 

  • Check that your equipment has electricity and is switched on.

 

 

  • Check that your internet connection is on and working.

 

  • Make sure that your operating system (Windows) is set to automatically receive updates.

 

  • Check that your antivirus program is up to date.

 

  • Check that you have sufficient hard disk space available.

 

  • Remove or uninstall anything you may have changed recently on the computer that could cause the problem.

 

  • Switch all equipment off and restart them one by one while testing to see if any one item causes the problem.

 

  • Run a check on your harddisk(-s) to ensure that it is in good condition.

 

  • Check that your payment for the license fee has been received.

 

 

 

 

 

SUPPORT

Please use online contact form to

quickest reach us after hours,

or in case of emergency see our mobile numbers on the CONTACT page.